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Privacy Policy

We understand that the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.

Security Policy

All transactions on our checkout page are 100% safe. We protect the security of your information by using 128 bit Secure Sockets Layer (SSL) software, which encrypts all information you input.

Only the last 4 digits of your credit card are reflected in our database thus even our support operators do not have any access to the credit card information.

Shipping Policy

We offer a worldwide service and can ship to any country you specify. The orders are packed in discrete envelopes without any mention of content. The orders are sent directly from the Indian manufacturer. If sent by International Unregistered Mail, the delivery takes about 2-3 weeks.

Return Policy

Due to the specific nature of products we offer we do not accept returns. No one can guarantee that the storage conditions are met during the order transportation thus we cannot accept them even if the package remains unopened.

Cancellation Policy

An order can be cancelled within 24 hours of order submission. You MUST contact our support team by phone or by e-mail and inform them of your decision. Please give your order number and specify the reason for the cancellation.

Mind: No orders will be cancelled AFTER the 24 hours have expired.

Refund/Reship Policy

Your satisfaction with the products and the services we provide is our prime aim. In case the order is not received within the delivery time stated, we guarantee a replacement, free of charge, or your payment pack!

What you should do in this case:


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